نوع مقاله : علمی - پژوهشی
نویسندگان
1 دانشگاه فردوسی مشهد
2 دانشگاه حکیم سبزواری
چکیده
صنعت گردشگری بالأخص در کشورهای جهان سوم چون ایران اهمیت بسزایی دارد. از پیش نیازهای توسعه این صنعت نیز احساس امنیت گردشگران می‌باشد. به‌طوری‌که نبود امنیت می‌تواند این صنعت را با مشکلات عدیده‌ای روبه‌رو سازد. شهر شاندیز با داشتن جاذبه‌های متعدد طبیعی و فرهنگی سالانه پذیرای گردشگران بی‌شماری است و گردشگری در این شهر یکی از مهم‌ترین منابع اقتصادی به‌شمار می‌رود. در این راستا هدف پژوهش حاضر بررسی نقش پلیس (به‌عنوان نهاد تأمین‌کنندة امنیت) بر امنیت گردشگران شهر شاندیز تعیین شد. برای سنجش این عوامل، نظرات 384 نفر از گردشگران داخلی وارد شده به این شهر در سال 1394 با استفاده از نمونه‌گیری در دسترس اخذ گردید. ماهیت پژوهش کاربردی و روش آن پیمایشی- توصیفی بوده و داده‌ها از طریق پرسش‌نامه جمع‌آوری گردیده است. روایی محتوا و صوری پرسش‌نامه تحقیق از طریق مشخص شدن سؤالات با توجه به مؤلفه‌های استخراج شده از پژوهش‌های معتبر گذشته و از طریق قضاوت تعدادی از اساتید و کارشناسان حوزة گردشگری مورد بررسی و تأیید قرار گرفت. همچنین ضریب آلفای کرونباخ بزرگ تر از 7/0 برای سازه‌های مختلف پرسش‌نامه، پایایی آن را مورد تأیید قرار داد. برای تجزیه و تحلیل اطلاعات از روش رگرسیون چندگانه، ضریب همبستگی پیرسون و آزمونتی تک نمونه‌ای به کمک نرم‌افزارspss استفاده شد. نتایج پژوهش بیانگر اینست که میان تمامی مؤلفه‌های نقش پلیس(توانایی، عملکرد، جدیت) و مؤلفه‌های احساس امنیت گردشگران (مالی، جانی و فضاهای شهری) رابطه‌ای معنادار و مثبت وجود دارد. همچنین نقش عملکرد پلیس بیشترین تأثیرگذاری را بر احساس امنیت گردشگران شهر شاندیز دارد.
کلیدواژه‌ها
عنوان مقاله [English]
Investigating the Role of Police in the Security of Tourists Case Study: Shandiz City
نویسندگان [English]
- Aliakbar Anabestani 1
- Mas’oumeh Hosieni 2
- Hashem Talebi 1
1 Ferdowsi University of Mashhad
2 Hakim Sabzevari University
چکیده [English]
Extended Abstract
1. Introduction
Tourism development is considered as one of the most important guidelines of planning, through which the rapid growth of tourism industry in the world, planning for its development, and keeping up with the streams of planning for tourism development are necessitated. One of the goals of tourism is to provide comfort, security, and tranquility for the tourists without which the development of this industry or even its mere existence is rendered meaningless. The presence and performance of the police is effective in maintaining security for the tourists as well as providing the proper context as to support local businesses through supporting visitors. Consequently, given the significance of tourism and security along with the role of the police in this area, the necessity of conducting research in this regard is demonstrated. To this end, the present study is an attempt to investigate the role of the police in the security of tourists in Shandiz city, one of the most important tourism destinations in Khorasan-e-Razaviprovince. According to its theoretical framework, this study seeks to provide answers to the following questions:
• What is the status quo the tourists’ sense of security in Shandiz city?
• Does the role of the police affect the tourists’ sense of security in a positive way?
2. Research Methodology
The method used in this study is descriptive-correlational. Data collection was carried out through questionnaires and interviews. The population and target group of the study consisted of people who were visiting Shandizcity as domestic tourists. According to the Cochran formula, the sampleincludes 384 accessible people. The Cronbach’s alpha was used to indicate the consistency of the study, the value of which was acceptable. Data were examined for all the variablesusing SPSS 22 software and Likert’s five-point scale, ranging from 1 (completely disagree) to 5 (completely agree). To provide an analysis of the data, t-test, Pearson correlation coefficient, and multiple linear regression test were used.
3. Results and Discussion
The results ofone sample t-test showed that the security of tourists is more than average, hence in a proper status. Furthermore, the test results for assessing the aspects of the tourists’ sense of security demonstrated that aside from the dimensions of urban environment, other aspects of tourists’ security are of proper status. Pearson correlation test was used to verify the second hypothesis. The results showed a positive correlation between the role of the police and tourists’ security in Shandiz. The threefold aspects concerning the role of the police have been of positive, meaningful effects on tourists’ security. Additionally, the relationship between the role of the police and tourists’ security in Shandizwas investigated through multiple linear regression model. The coefficient value specified for this model indicates that 61% of changes regarding the dependent variable is explained through independent variables including the police performance role, their capabilities, and their intensity.
4. Conclusion
The results of t-test demonstrated the fact the extent of satisfaction regarding the status quo of tourists’ security in Shandiz city is at an average, proper level which has resulted in their inclination to make a second trip to this city. Moreover, it can be stated that in a micro scale, the extent of satisfaction towards financial security and people’s safety were high while the security of urban spaces was considered as low. Also, according to Pearson correlation test, there exists a positive, meaningful relationship between the aspects regarding the role of the police and sense of security. Given the intensity of correlation coefficients, the highest coefficient (+0.266) belonged to the intensity of relationship between the performance of the police and the financial dimension concerning the sense of security, whereas the lowest coefficient (+0.226) was related to the aspect of enthusiasm and urban spaces. The results of multiple linear regression test showed a positive, meaningful effect concerning the sense of security on the role of the police. Furthermore, the value of the modulated coefficient shows that the developed model has been able to justify 61% of the changes regarding the dependent variable. Among the aspects of the role of the police, their performance has been recognized as the most effective.
کلیدواژه‌ها [English]
- Tourism
- Security
- Police
- Shandizcity
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